Shipping Policy
Welcome to Unique Passions and Goods! We're delighted to have you as our valued customer. To ensure a smooth shopping experience, please review our shipping policy below:
1. Processing Time:
- Orders are processed and shipped within 1-2 business days of receiving payment.
- Customized or made-to-order items may require additional processing time. Please refer to the product description for details.
2. Shipping Methods:
- We offer standard and expedited shipping options.
- Economy shipping typically takes 5-7 business days for domestic orders and 10-14 business days for international orders.
- Standard shipping typically takes 3-4 business days for domestic orders and 16-19 business days for international orders.
- Expedited shipping options are available at checkout for faster delivery.
3. Shipping Rates:
- Shipping rates are calculated based on the weight of your order and the destination.
- Free shipping may be available for orders exceeding a certain amount. Check our website for current promotions and offers.
4. Tracking Information:
- Once your order is shipped, you will receive an email confirmation with tracking information.
- Use the provided tracking number to monitor the status and location of your package.
5. International Shipping:
- International customers are responsible for any customs fees, taxes, or duties associated with their orders.
- Delivery times for international orders may vary due to customs processing.
6. Incorrect Addresses:
- Please double-check your shipping address during checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.
7. Lost or Damaged Packages:
- In the rare event that your package is lost or damaged during transit, please contact us at uniquepassionandgoods@yahoo.com immediately. We will work with the shipping carrier to resolve the issue.
8. Returns Due to Non-Delivery:
- If a package is returned to us due to non-delivery (e.g., incorrect address, unclaimed), the customer is responsible for the cost of reshipment.
9. Holiday Shipping:
- During peak seasons or holidays, processing times and delivery may be delayed. Check our website for any holiday-specific shipping information.
10. Contact Us:
- If you have any questions or concerns about your order or our shipping policy, please contact our customer service team at uniquepassionsandgoods@yahoo.com.